News: Restaurant Operations

  • Feb 5
    2020

    While most restaurant employees know that service animals are allowed to accompany their owners in the public areas of restaurants, if a customer with no apparent disability enters a restaurant with a service dog, questions and confusion can arise....

  • Feb 3
    2020

    With Valentine’s Day approaching, love is in the air. But if you’re not in love with your point of sale (POS) because it’s unreliable and hard to deal with, it’s time for a change. Breaking up with your POS doesn’t have to be messy. Look for these...

  • Jan 14
    2020
    stock image of signing paperwork

    Steps to Manage Sexual Harassment at Work The Harvey Weinstein trial has kicked off and many people are talking about how his arrest and the arrests of other celebrities helped spur the #MeToo movement. Employers are seeing an increase in sexual...

  • Jan 2
    2020
    Golden egg in the middle of white eggs with gold text

    January means new opportunities to do new things. If increased business success is at the top of your 2020 bucket list, take these five steps to make that wish come true. They will amp-up business to create a more prosperous New Year. 1. Create a...

  • Dec 3
    2019
    Heartland December Banner

    Not knowing or failing to comply with payroll laws can put your business under a magnifying glass, and lead to fines and penalties. In fact, the Internal Revenue Service (IRS) penalizes nearly 1 in 3 businesses for payroll mistakes.  To avoid being...

  • Nov 1
    2019
    Modernize your payroll image of coworkers

    Are you one of almost 30 percent of businesses still using payroll technology more than 10 years old? If so, your days of working with paper timesheets, punch cards and physical time clocks should be over. Luckily for today’s entrepreneur, modern...

  • Oct 23
    2019

    The holiday season is swiftly approaching and that means that employers often hire additional workers. Both employers and employees get very busy during this hectic time. However, employers need to stay vigilant and remain fully aware of all the...

  • Oct 9
    2019

    There's a new law that everyone's talking about that the Texas Restaurant Association helped pass earlier this year (SB 1450). Texas restaurants with mixed beverage permits now have the opportunity to deliver alcohol with food. Leveling the alcohol...

  • Oct 8
    2019

    Association Praises DOL on Tip Pooling Rule As you may have heard, the Department of Labor recently issued a final proposed rule regarding tip pooling. The proposed rule announced is a victory for the National Restaurant Association, the Restaurant...

  • Oct 1
    2019
    Heartland Banner Image for October

    About $1 billion in tax credits are claimed each year under the Work Opportunity Tax Credit (WOTC) program. Sadly, many restaurants and lodging businesses are unaware of the program or simply don’t take advantage of it. WOTC was founded in 1996 by...

  • Sep 3
    2019
    Heartland Banner Image for Email Marketing

    It takes more than great food to get customers into your restaurant. It also takes a healthy serving of email marketing. Email marketing is the most effective way to incentivize your best customers to spend more money with you, win back diners who...

  • Aug 7
    2019
    Beer flight at restaurant

    If you’ve been considering adding craft beer to your restaurant’s menu, the time is now. Nationwide, there’s never been more breweries. Never. In 2015, we surpassed the old record, which was set in 1873 at 4,131. As of 2018, the number of breweries...

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